# Free trial

> 30 days of full premium on first install. No credit card. No nag screens. Start the moment you open the app, ends 30 days later.

The Open Heart free trial is a 30-day period where every premium feature is available. We don't ask for payment info to start. We don't bury the cancel option.

## How it starts

The trial starts on **first launch** of the app. There's no tap required to "start" — it begins when the app opens for the first time.

## How long it lasts

- 30 days from the start
- The countdown is shown in Settings → Premium ("23 days left")
- We send three reminders: at day 15 ("halfway through"), day 23 ("7 days left"), and day 29 ("last day tomorrow"). All three are toggleable in **Settings → Notifications**.

## Why 30 days

Most app trials are 3-7 days. We pick 30 because:

1. Open Heart is a weekly cycle. A 7-day trial means you see one check-in. Not enough to know if it fits.
2. Habits form over 4-6 weeks. Asking you to commit before you've built the habit is asking you to predict the future.
3. Industry research backs longer trials: people on 17-32 day trials commit at almost double the rate of people on shorter ones.

## What unlocks during the trial

Everything. Every feature gated behind premium:

- Couples mode (pairing)
- AI conversation starters
- AI coaching responses
- Weekly insights
- Monthly reflections
- Therapist export
- Repair check-ins
- Custom check-in day

## What happens at day 30

- **Premium features turn off.** Solo journaling, feeling tracking, crisis resources, biometric lock, recovery phrase, and data export keep working.
- **Your data stays.** Existing entries don't disappear. Pairings don't break. You just lose access to the premium features until you subscribe.
- **One reminder lands**: "Trial ended — solo journaling is still free. Upgrade anytime for the full experience."

We don't auto-charge. We don't have your payment details.

## Restoring the trial

If you uninstall and reinstall on the same phone, the trial resets — the start date lives on the device.

If you sign in with a recovery phrase on a new phone, the trial on that phone is independent. (Trial is per phone, not per recovery key.)

## Subscribing during the trial

You can subscribe any time during the trial. The subscription kicks in immediately and the trial ends. You won't be charged twice — Apple and Google handle the proration on their end.

## Subscribing after the trial

Same flow. Tap any locked feature → choose plan → confirm.

## Related

- [Subscription & pricing](/docs/account/subscription)
- [Subscription not appearing](/docs/troubleshooting/subscription-not-appearing)